Parents



We take all your concerns about safety, protection and privacy of your children while engaging with our game very seriously. Here we will list some of the most common issues parents might have. If we have missed something or you have additional concerns or questions, do not hesitate to contact us at support@bitforest.eu.


How can I disable in-app purchases for the Comic Battle game?

The Comic Battle game is free to download, but it offers optional in-app purchases. These purchases are not required to play the game and will never be required. In-app purchases only enhance gameplay, but in no way limits the normal function of the game. In-app purchases vary in price and range from $0.99 to $99.99. In-app purchases are paid for with real money, and are always clearly labeled by using real wold currency symbols ($ for U.S. dollars for example).
You can easily manage the ability to make in-app purchases or disable in-app purchases through your mobile device’s settings. Here you can find official Apple instructions on how to manage or disable in-app purchases.

My child accidentally made an in-app purchase. What can I do about a refund?

Our general rule is that all items bought through Comic Battle game are generally non-refundable. In some special cases we can make an exception, but Apple controls the whole transaction process and has a dedicated support team to handle refund requests. We suggest that you take these steps:

  1. Find your purchase receipt. You can find all your receipts in your mailbox or via iTunes.
  2. Visit Apple support for refund requests and submit your request there.